Yasura Support

We're here to help.

Need Help?

Have a question, found a bug, or want to share feedback about Yasura? Reach out any time — we typically respond within a few days.

📧 app.yasura@gmail.com

Common Questions

Is Yasura really 100% offline?

Yes. Yasura has no account system and makes no network calls except for the one-time purchase itself. Your entries never leave your device unless you choose to export or back them up yourself.

I lost access to my journal — can you recover it?

Because Yasura stores everything locally and encrypted, we have no way to access or recover your data from our side. Please check Settings → Export & Import for your backup options.

How does the one-time purchase work?

Yasura is a single, one-time purchase — no subscription, ever. If you've reinstalled the app or switched devices, use "Restore Purchase" on the purchase screen with the same Apple ID or Google account you originally purchased with.